Richie is a highly skilled bench jeweler whom I recommend for any custom projects. He helped me create a gorgeous emerald ring, a totally customized white gold choker and has helped me transform precious family heirlooms that needed updating into spectacular pieces I love wearing.
You learn a lot about a person and a place of business when things don't go perfectly. I learned that Richie D'Errico is a good guy who cares about his customers, who honorably stands behind his work and who crafts beautiful jewelry and it is for these reasons that I would shop at D'Errico again without hesitation.
My take-away -despite the inconvenience- is, overall, very positive. Richie stands behinds his product and makes good on his promise to deliver satisfaction. Throughout the experience, Richie was pleasant and accommodating. He even enclosed a note of apology to my son which meant a lot to him. And oh, by the way, the bracelet is beautiful.
My son recently purchased a bracelet for his girlfriend at D'Errico's in Mt Kisco. It turned out that the bracelet had some sort of factory-related manufacturing defect (having nothing to do with D'Errico's) and needed to be replaced. Richie D'Errico worked with us to replace the bracelet with a new one and delivered it in a timely manner.
D Errico Jewelry is a US Jewelry Store based in Mount Kisco, New York. D Errico Jewelry is located at 159 Main St, Mt Kisco, NY 10549, USA.
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